Book your Appointment Book your Appointment
Uncovered Counseling
  • Home
  • About
  • Choose Your Counselor
  • Contact
  • FAQs
Search
Book your Appointment Book your Appointment
  1. Home
  2. FAQs

FAQs

Q: How do I schedule a session?

To schedule a session, you need to choose your counselor, your service and then make your payment. If you are wanting a service that isn’t listed, please email us here to see if we can arrange it.

Q: What happens when I pay?

You will pay and pick your service and appointment time all in one place.  Depending on the service you choose, you'll either receive a text message (for unlimited Chexting) or a link for a video session.  You may receive the link just moments before the time you selected.  Don't worry though.  You'll get the link in time for your session to start promptly.

Q: Tell me about your payment process.

We use a secure platform for all payments.  Your credit card statement will show FYI or Find Yourself Inspired for discretion and privacy.

Q: How does a webcam session work?

Different people require and desire different things, but generally we will meet via video chat. All details will be emailed to you.

Q: Do I need special software or a camera?

No. When we contact you, you will be given the particulars as to how you will access the session on your computer, but no special software or camera is needed. All you need is a high speed Internet connection. We are based in the United States. We can meet with anyone in the world via an internet connection. We do not offer in person sessions.

Q: How long are the sessions?

50-55 minutes.

Q: What happens during the sessions?

You can talk about whatever you like with your counselor. It’s your time! If you wish or desire, you may get naked in the course of that conversation. Your counselor will disrobe to a level that he/she is comfortable with. Lingerie or Less

Q: Am I allowed to make special requests?

Yes. If you want us to wear something special, ask in advance and we will do our best to make those arrangements. We do have our limits only do what we consider to be therapeutically relevant to your progress, but we are also very open minded.

Q: Do you get fully naked?

We may or may not get fully naked. We will disrobe, based on the therapeutic affect we believe it will have you.

Q: How explicit will you get?

That depends on what we consider therapeutically relevant.

Q: Can I get naked during my session?

Yes.

Q: Can I masturbate during my session?

Yes.

Q: Do you masturbate in the session?

We do not masturbate. We may engage in light touching if we feel it will help you relax and be more comfortable.

Q: This is an emergency! I need to hear from you now!

If you have an emergency please call 911. You could also contact your personal health care professional. We are unable to help you in this type of need.

Q: I am contemplating suicide.

Again, please call 911 if you need immediate help. You could also contact Suicide Prevention Lifeline.

Q: Do you do couples therapy and what is the rate?

We are happy to talk with couples. The rate is $400 for the hour. Please pay for a regular session and we ’ll send a link for you to pay the rest.

Q: What if I need help now?

Please call 911 or a licensed health professional. We are unable to help you handle immediate or emergency needs.

Q: What is your cancellation policy?

We understand that things happen and plans change. If you decide to cancel your session and do not want to reschedule, we will refund you 50%. You can cancel up to 48 hours before your session. If you cancel within 48 hours of your session, no refund will be issued. If you cannot make your scheduled appointment and want to change your appointment time and date, you may do so free of charge as long as it is within 48 hours of your session date.

Q: What is your return policy?

We have a NO RETURN policy. Please make a payment only if you are 100% sure you want a session with us. You have a year from the date you made your payment to schedule your appointment.

Q: Can I get a refund after a session if I didn’t like it?

No.

Q: Do you accept male and female clients?

Yes.

Q: What are your credentials?

Each of our counselors are highly trained and well equipped to work with you and your specific needs. We have studied psychology, human sexuality, and many other topics related. We are skilled at talking, listening and helping you take back control.

Q: How is this different from sex camming?

This is NOT sex camming or any type of porn or sex work. We believe that being uncovered physically will allow for the uncovering figurately as well. It allows you to show your true self. To become vulnerable in a safe and nonjudgmental environment. Your counselor may disrobe to lingerie or less; it occurs in a way that is quite different and far more engaging and arousing than anything a “cam girl” might do. We are here to help you with life in general, not give you a few minutes of sexual pleasure. We want to gain insight into helping you improve in many areas. This is counseling, and that’s why it’s ultimately a more fulfilling experience than sex camming.

Q: I still don’t get it – why the naked?

No one has to get undressed.  However, we believe that being scantily clothed, or even undressed completely will allow you to have an open and enjoyable experience.  You may feel any number of things, such as aroused, inhibited, afraid, curious, intimate.  These feelings change the therapeutic landscape. It's your time and you can use however you wish.

Q: What is the fine print that I agree to when I schedule a session?

You may not, in any way or representation, record, or photograph your session. You may not take screen shots, or keep any type of digital image, formation, or likeness of the counseling session. We maintain and keep excellent records; therefore, if there is any breach of this clause, we will know your identity and we will prosecute to the fullest extent of the law. Further, by entering a counseling session, you agree and understand that you are responsible for the action you take as a result of what happens in your session. You agree that we are not responsible for any of the decisions you make and/or the actions you take. You hereby release Uncovered Counseling and its members from all liability of any kind, directly or indirectly related to anything that happens in your therapeutic session. Your confidentiality is of the utmost importance to us. Therefore, we will never reveal your identity or contact information to anyone. We may use quotes from our emails, texts or sessions; however, your anonymity will always be completely preserved, and no information will ever be released that could in any way be used to identify you. We like to have fun. However, these are professional services. If we feel you are out of line, acting disrespectfully or rudely towards us, we will warn you once. If the behavior continues, we will terminate the session. If your behavior warrants this, there will be no refunds given. This is a professional counseling service for individuals with specific needs and comfort levels. You will receive one (1) warning only for any request for sexual favors or sexual requests. If it happens a second (2nd) time, your session will be immediately terminated, and you forfeit any paid funds. By entering into Uncovered Counseling, you swear that you are at least 18 years old. We use Payments Max to process all credit card payments. Your statement will show Find Yourself Inspired for your purchase. We do this to ensure total privacy. If you would like to upgrade your services for a monthly membership, please let us know.

Q. What time zone do you schedule in?

We schedule all times, based on the Eastern Time Zone. Please do the appropriate math to calculate the time that correlates to where you live.

Q: How far out do you book?

We will allow you to pick a time that works for you, typically all new appointments are seen within a few days. 

Q: What happens if I miss a session?

As with any professional, if you miss your scheduled consultation time it will be considered a missed and forfeited session.

Q: Can I get a refund after a session if I didn’t like it?

No. (And btw, no one has ever requested one )

Q: What happens once i pay for a session?

Shortly before your scheduled appointment, you will receive a link for a video chat.
  • Home
  • About
  • Choose Your Counselor
  • Contact
  • FAQs

© 2025 Uncovered Counseling

Contact Us